AMP Capital Investors website terms and conditions
The www.meetourfamily.co.nz website ("this website") is owned by AMP Capital Investors Limited (ABN 59 001 777 591). It is operated by AMP Capital Investors Limited and other companies that are associates of AMP Capital Investors Limited (referred to collectively as AMP Capital Investors). Your access to this website is subject to these terms and conditions, the AMP Privacy Policy Statement, notices, disclaimers and any other terms and conditions or other statements contained on this website (referred to collectively as "Terms and Conditions"). By using this website you agree to be subject to these Terms and Conditions.
Access for persons from within New Zealand only
This website is provided for New Zealand residents only and is not provided to any person who is a resident of any other country. The products and services described in this website are only available to persons accessing the website from within New Zealand.
No investment advice provided to you
This website provides general information only and does not take into account any investor’s or customer’s particular circumstances. Unless otherwise expressly stated to the contrary, this website is not designed for the purpose of providing personal financial or investment advice. Information provided does not take into account your particular investment objectives, financial situation or investment needs.
You should assess whether the information on this website is appropriate to your particular investment objectives, financial situation and investment needs. You should do this before making an investment decision on the basis of the information on this website. You can either make this assessment yourself or seek the assistance of any adviser.
Unless otherwise expressly stated to the contrary, the information on this website is not a recommendation to invest in any investments, securities or financial products offered by any member of the AMP group of companies.
Products and Services
Not all products and services referred to on this website are provided by the same AMP group company.
Unless otherwise stated to the contrary, no AMP group company guarantees any particular rate or return, the performance of any investment or the repayment of capital from any investment. Investments are subject to investment and other risks. This could involve delays in repayment and loss of income or capital invested.
Investors should consider the relevant offer document (eg. product disclosure statement or information memorandum) available from AMP Capital Investors for the relevant AMP Capital Investors product before making any decision regarding the product.
Third party offers
This website may contain references to other special offers or promotions by persons who are not part of the AMP group of companies. Subject to any applicable law which cannot be excluded, AMP Capital Investors makes no warranties or representations regarding the quality, accuracy, merchantability or fitness for purpose of the goods or services available from these persons. Your obtaining of goods or services from these persons is at your own risk.
You indemnify each member of the AMP group of companies against all liability, loss, damage, cost and expense arising from or relating to your obtaining goods or services from a third party referred to in this website.
Investment performance
Unless otherwise stated to the contrary, no AMP group company guarantees any particular rate or return, the performance of any investment or the repayment of capital from any investment. Investment is subject to investment and other risks. Possible risks could include delays in repayment and loss of income or capital invested.
Past performance is not a reliable indicator of future performance.
Disclaimer and limitation of liability
The website content has been prepared for general information purposes only from sources believed to be reliable and accurate. However, the website content is selective and may not be complete or accurate for your purposes. AMP Capital Investors makes no representation or warranty of any kind as to the completeness of, accuracy of or uninterrupted access to the website content or any part of it. Further, AMP Capital Investors is not under any obligation to update or correct any errors in the website content after the date of publication.
While every care has been taken in the preparation of this website, AMP Capital Investors makes no representation or warranty as to the accuracy or completeness of any statement in it including, without limitation, any forecasts.
You must not rely on any of the information contained in this website as errors or changes may occur in the processing, accessing and storage of the website content.
To the maximum extent permitted by law, AMP Capital Investors will not be liable in any way for any loss or damage suffered by you through use or access to this website, or AMP Capital Investors' failure to provide this website. Our liability for negligence, breach of contract or contravention of any law as a result of our failure to provide this website or any part of it, or for any problems with this website, which cannot be lawfully excluded, is limited, at our option and to the maximum extent permitted by law, to resupplying this website or any part of it to you, or to paying for the resupply of this website or any part of it to you.
General conditions
These Terms and Conditions are governed by the law in force in the State of New South Wales, and the parties irrevocably submit to the non-exclusive jurisdiction of the courts of New South Wales and courts of appeal from them for determining any dispute concerning the Terms and Conditions.
These Terms and Condition can be modified at any time by AMP Capital Investors and you agree to continue to be bound by these Terms and Conditions as modified. We will give you notice of these changes by publishing revised Terms and Conditions on this website - we will not separately notify you of these changes.
If the whole or any part of a provision of these Terms and Conditions are void, unenforceable or illegal in a jurisdiction, it is severed for that jurisdiction. The remainder of the Terms and Conditions have full force and effect and the validity or enforceability of that provision in any other jurisdiction is not affected. This clause has no effect if the severance alters the basic nature of the Terms and Conditions or is contrary to public policy.
You should be aware that the internet is not a completely reliable transmission medium. We shall not have any liability for any data transmission errors such as data loss or damage or alteration of any kind, including, but not limited to, any direct, indirect or consequential damage, arising out of the use of the services provided herein.
Messages that you send to us by e-mail may not be secure. We recommend that you do not send any confidential information to us by e-mail. If you choose to send any confidential information to us via e-mail you do so at your own risk with the knowledge that a third party may intercept this information. Instructions sent by you via e-mail and to this website are processed exclusively at your risk.
AMP Capital Investors may suspend or terminate the provision of this website at any time, without notice and with immediate effect.
Copyright
Except where necessary for viewing the information on the www.meetourfamily.co.nz website on your browser, or as permitted under the Copyright Act 1968 (Cth) or other applicable laws or these Terms and Conditions, no information on this website may be reproduced, adapted, uploaded to a third party, linked to, framed, performed in public, distributed or transmitted in any form by any process without the specific written consent of AMP Capital Investors.
All information residing on this website is copyright to AMP Capital Investors Limited (or to an AMP group company). You may only use the information for your own personal use. You may not otherwise use, modify, copy or distribute the information (or any part of it) without the express written permission of AMP Capital Investors Limited.
Trade Marks
Any trademarks appearing on this website are the trademarks of the relevant owners. You must not use any trade mark that appears on this website without the written permission of the relevant owner.
Your privacy is important to AMP
Your privacy is important to us. This statement outlines AMP’s policy on how we manage the personal information we hold about our customers, shareholders and others.
It applies to all organisations in the AMP group of companies in Australia.
It is AMP policy to respect the confidentiality of information and the privacy of individuals. AMP is bound by the National Privacy Principles contained in the Commonwealth Privacy Act.
AMP’s Privacy Policy Statement will be reviewed from time to time to take account of new laws and technology, changes to our operations and practices and to make sure it remains appropriate to the changing environment. Any information we hold will be governed by the most current AMP Privacy Policy Statement.
AMP’s privacy policy is based on openness
We are committed to being open about how we use personal information.
Where our documents, forms and websites ask for personal information, we will generally state the purposes for its use and to whom it may be disclosed.
Why does AMP collect personal information?
Our business is to understand and meet our customers’ needs over their lifetime for a wide range of financial and other services. To do this effectively, we need to collect certain personal information.
Our business units provide many financial products and services under the AMP brand. They include (but are not limited to):
- life and general insurance products protecting against risks
- investment products to build wealth
- superannuation and retirement income products to provide for retirement
- banking and other services to provide deposit and credit facilities
- financial planning advice and other services to help individuals understand their financial needs and make financial and investment decisions
- management of investment assets such as shares, property (including shopping centres), fixed interest and cash
AMP Limited also maintains records of its shareholders and keeps them informed of AMP’s business activities (including AMP’s range of products and services that are available from time to time). Collecting personal information also allows us to meet legal obligations we might have.
What kind of personal information do we ask for?
Because of the nature of the products and services provided, government regulations and taxation laws, we ask for a range of personal information from our customers and shareholders.
The type of personal information we may collect can include (but is not limited to) name, address, date of birth, contact details, income, assets and liabilities, account balances, tax and financial statements and employment details.
We obtain most of the information directly from our customers through application or other forms, and from maintaining records of information provided in the course of ongoing financial planning advice or customer service. We may also obtain information from other sources.
We may ask for other information voluntarily from time to time (for example, through market research, surveys or special offers) to enable us to improve our service or consider the wider needs of our customers or potential customers.
Some of our insurance plans and other contracts also require us to collect sensitive information. For more details, see the section ‘Sensitive information is subject to greater restrictions’.
If you choose not to provide the information we need to fulfil your request for a specific product or service, we may not be able to provide you with the requested product or service.
How do we use this information and who may we disclose it to?
While we may send you marketing material from time to time that we think will be useful to you, we are conscious of the need to respect your privacy.
Unless you are informed otherwise, the personal information we hold is used for establishing and managing your financial products or services, reviewing your ongoing needs, enhancing customer service and product options and giving you ongoing information or opportunities that we believe may be relevant to your financial needs and other circumstances.
We use the personal information we collect about AMP Limited’s shareholders to fulfil our legal obligations and to keep our shareholders informed of AMP’s progress and the products and services that we provide to our customers.
Depending on the product or service concerned and particular restrictions on sensitive information, this means that personal information may be disclosed to:
- other areas within the AMP group who provide financial and other services
- financial planners, brokers and those who are authorised by AMP to review customers’ needs and circumstances from time to time
- service providers and specialist advisers to AMP who have been contracted to provide AMP with administrative, financial, insurance, research or other services
- other insurers, credit providers, courts, tribunals and regulatory authorities as agreed or authorised by law
- credit reporting or reference agencies or insurance investigators
- anyone authorised by an individual, as specified by that individual or the contract
Generally, we require that organisations outside the AMP group of companies who handle or obtain personal information as service providers to AMP acknowledge the confidentiality of this information, undertake to respect any individual’s right to privacy and comply with the National Privacy Principles and this policy.
Sensitive information is subject to greater restrictions
Some personal information we hold is 'sensitive'.
Sensitive information relates to a person’s racial or ethnic origin, membership of political bodies, religions or trade unions, sexual preferences or activities, criminal record, state of health and medical history.
The way we use tax file numbers and information received from a credit reporting agency about an individual is also restricted by law.
Sensitive information is usually needed for applications for death, sickness and disability insurance and to manage claims on those products. It may also be relevant to credit and other applications. It is AMP policy that sensitive information will be used and disclosed only for the purposes for which it was provided, unless the customer agrees otherwise or the use or disclosure of this information is allowed by law. Documents asking for sensitive information will explain this.
Management of personal information
AMP trains its employees and financial planners who handle personal information to respect the confidentiality of customer information and the privacy of individuals. AMP regards breaches of your privacy very seriously and will impose appropriate penalties, including dismissal.
AMP has appointed Privacy Officers to ensure that AMP’s management of personal information is in accordance with this statement and the Privacy Act.
How do we store personal information?
Safeguarding the privacy of your information is important to us, whether you interact with us personally, by phone, mail, over the internet or other electronic medium. We hold personal information in a combination of secure computer storage facilities and paper-based files and other records, and take steps to protect the personal information we hold from misuse, loss, unauthorised access, modification or disclosure.
We may need to maintain records for a significant period of time. However, when we consider information is no longer needed, we will remove any details that will identify you or we will securely destroy the records.
How do we keep personal information accurate and up-to-date?
AMP endeavours to ensure that the personal information it holds is accurate and up-to-date. We realise that this information changes frequently with changes of address and other personal circumstances. We can generally update your customer information over the telephone or via the AMP website.
You have the right to check what personal information about you is held by us
Under the Commonwealth Privacy Act, you have the right to obtain a copy of any personal information which AMP holds about you and to advise AMP of any perceived inaccuracy. The Act does set out some exceptions to this.
To make a request, you will need to complete an application form verifying your identity and specifying what information you require.
We will acknowledge your request within 14 days and respond promptly to it. We may charge a fee to cover the cost of verifying the application and locating, retrieving, reviewing and copying any material requested. If the information sought is extensive, we will advise the likely cost in advance and can help to refine your request if required.
What if you have a complaint?
If you consider that any action of AMP breaches this Privacy Policy Statement or the National Privacy Principles or otherwise doesn’t respect your privacy, you can make a complaint. This will be acted upon promptly. To make a complaint, please telephone us on 13 12 67. If you are not satisfied with our response to your complaint, you can telephone the Commonwealth Privacy Commissioner’s hotline on 1300 363 992.
Privacy: Web supplement
This statement outlines some privacy issues specific to the capitalservices.amp.com.au website.
Nielsen//NetRatings
Nielsen//Netratings website measurement software is used to assist in tracking traffic patterns to and from AMP Capital Investors' websites, anonymously surveying users of the sites. The Nielsen//Netratings system is used to collect such information as the number of unique visitors, how long these visitors spend on the website when they do visit, and common entry and exit points into and from the website.
This non-personal information is collected and aggregated by Nielsen//Netratings and provided to us to assist in our analysis of our websites. You cannot be identified personally from this information and no personal information is stored about you. For further information about Nielsen//Netratings, go to the Nielsen//Netratings website.
Please note: Nielsen//Netratings website measurement uses cookies which are provided by a Nielsen//Netratings website: "imrworldwide.com".
Interactive tools
The AMP Capital Investors website provides you with many interactive tools designed to help you make an informed choice with certain financial and other decisions.
AMP Capital Investors may collect personal information you enter when using the interactive tools on our website.
What is a Cookie and how does AMP use cookies?
Cookies are small pieces of text stored on your computer to help us determine the type of browser and settings you are using, where you have been on the web site, when you return to the web site, where you came from, and to ensure your information is secure. The purpose of this information is to provide you with a more relevant and effective experience on the AMP web site, including presenting web pages according to your needs or preferences.
We use cookies to give you access to certain pages of the website without having to log in each time you visit. AMP may also use independent external service providers to track the traffic and usage on the web site.
Cookies are frequently used on many websites on the Internet and you can choose if and how a cookie will be accepted by changing your preferences and options in your browser. You may not be able to access some parts of capitalservices.amp.com.au if you choose to disable the cookie acceptance in your browser, particularly the secure parts of the website such as CustomNet. We therefore recommend you enable cookie acceptance to benefit from all the services on the website.
Technology improvements
AMP Capital Investors are constantly striving to improve functionality on this site through technology changes. This may mean a change to the way in which personal information is collected or used. The impact of any technology changes which may affect your privacy, will be notified in this Supplement at the time of the change.
Links to third party websites
AMP Capital Investors’ websites have links to external third party websites that may benefit the user.
External websites such as these should contain their own privacy statements and we recommend you review them when using their websites.
Please note, however, that third party websites are not covered by AMP's privacy policy and these sites are not subject to AMP's privacy standards and procedures.
Copyright disclaimer – must be visibly presented on all pages across website
© Copyright AMP Capital Shopping Centres 2010. All rights reserved.
Disclaimer link - on all pages of website at the bottom
The information on this website is presented in good faith and on the basis that AMP Capital Shopping Centres and its agents and employees, are not liable (whether by reason of error, omission, negligence, lack of care or otherwise) to any person for any damage or loss whatsoever which has occurred or may occur in relation to that person taking or not taking (as the case may be) action in respect of any statement, information or advice given on this website. AMP Capital Shopping Centres accepts no responsibility whatsoever for incorrect, inaccurate or incomplete information on this website.
For anything that gets printed out
AMP Capital Shopping Centres and its agents and employees accept no responsibility whatsoever for incorrect, inaccurate, or incomplete information on this printout and on the website. For full Disclaimer, Legal and Privacy Policy, see our website – www.meetourfamily.co.nz.
TERMS & CONDITIONS
1. Information on how to enter, how to claim, and details of prizes form part of these Terms and
Conditions. Participation in this promotion constitutes acceptance of these Terms and Conditions.
2. Entry to the competition is open to residents of Australia (except South Australia) and New Zealand
who fulfil the entry requirements, except:
(i) employees of AMP Capital Shopping Centres Pty Limited (the Promoter) and AMP, and their
immediate family,
(ii) tenants in the shopping centres and their immediate family,
(iii) the staff of tenants in the shopping centres and their immediate family,
(iv) the proprietors and staff of companies involved in the production, publishing and
administration of this promotion and their immediate family.
Immediate family means parents, siblings, spouse, children and grandparents. Tenants
means Lessees, Licensees and in the case of a corporation, its directors.
3. Any persons under the age of 18 must obtain parent/guardian permission before entering this
promotion.
4. The Promoter reserves the right, at any time, to verify the validity of entries and entrants
(including an entrant’s identity, age and place of residence) and to disqualify any entrant who
submits an entry that is not in accordance with these Terms and Conditions, or who tampers with
the entry process. Errors and omissions will be accepted at the Promoter’s discretion. Failure by the
Promoter to enforce any of its rights at any stage does not constitute a waiver of those rights.
5. On entry into the competition the entrant acknowledges that the promoter’s decision in relation to
any aspect of the Promotion is final and binding.
6. All references to times and dates are to times and dates according to Australian Eastern Standard
Time (AEST).
7. All prices and values of the prizes include GST and are to be provided in the currency of the
country in which the entrant is resident. i.e. in Australian Dollars for those entrants who are
Australian residents and in New Zealand Dollars for New Zealand residents.
How to Enter
8. The competition commences on Thursday 1 July 2010 at 10:00am and entries close at 5:00pm on
Saturday 31 July 2010.
9. Entrants must logon to one of the following campaign websites to enter:
(i) www.meetourfamily.com.au
(ii) www.meetourfamily.co.nz
10. Entrants must follow the competition prompts to provide personal details and complete entry
questions online on the competition entry pages. Entry must be completed in full to be deemed
valid.
11. Entrants can enter as many times as they wish.
12. Incomplete, indecipherable or illegible entries will be deemed invalid.
13. Multiple entries are permitted, subject to each entry being submitted in accordance with entry
requirements.
The Prize
14. The major and only prize that one (1) entrant can win constitutes $10,000* worth of Flight Centre
Gift Cards. (* valued in the currency of the country in which the winner is resident.).
15. The Flight Centre Gift cards offered as the major and only prize in this promotion are valid for use
within 12 months of issue, are not redeemable for cash and are subject to the relevant Flight
Centre Terms and Conditions in the country of issue.
The Draw and How to Claim your Prize
16. The prize draw will take place at 11am on Wednesday 4 August 2010 at the offices of AMP Capital
Shopping Centres, AMP Centre, Level 16, 50 Bridge Street, Sydney NSW 2000. The winner will be
notified by e-mail and telephone within 48 hours of the draw and their name will be published in
the public notices section of 'The Australian' newspaper on Friday 13 August 2010.
17. The first valid and complete entry drawn from the database will be judged the winner and no
further correspondence will be entered into.
18. To claim the prize, the winner must provide personal identification to confirm their identity and
their details must match the competition entry details. If the official winner is under the age of 18,
then proof of identity for both the official winner and their parent/guardian will be required to claim
the prize.
19. The winner must claim the prize within 60 days of being confirmed as the competition winner.
Failure to do so will deem them ineligible to collect the prize. The Prize will only be provided once
the winner has verified their identity to the satisfaction of the promoter in their absolute discretion.
20. If any prize/reward (or part of any prize/reward) is unavailable, the promoter, in its discretion,
reserves the right to substitute the prize/reward to the equal value and/or specification, subject to
any written directions of the relevant Regulatory Gaming Authority.
21. If the prize is not claimed within 3 months of the winner being notified, then a new winner will be
drawn. The prize draw will take place at 3pm on Monday 8 November 2010 at the offices of AMP
Capital Shopping Centres, AMP Centre, Level 16, 50 Bridge Street, Sydney NSW 2000. The winner
of the redraw will be notified by telephone and email and their name will be published in the public
notices section of 'The Australian" newspaper on Friday 19 November 2010 .
22. This prize is not transferable and any and all requests will not be accepted to transfer the prize to
any other person, or any other persons account or account name, other than the official winner of
the competition, except if the official winner is under the age of 18, in which case the prize can be
awarded to the winner’s parent or guardian. Proof of identity for both the official winner and their
parent/guardian will be required when claiming the prize.
General Terms and Conditions
23. Except for any liability that cannot be excluded by law, the Promoter (including its officers,
employees and agents) excludes all liability (including negligence), for any personal injury; or any
loss or damage (including loss of opportunity); whether direct, indirect, special or consequential,
arising in any way out of the Promotion, including, but not limited to, where arising out of the
following:
(i) any technical difficulties or equipment malfunction (whether or not under the Promoter's
control);
(ii) any theft, unauthorised access or third party interference;
(iii) any entry or prize claim that is late, lost, altered, damaged or misdirected (whether or not
after their receipt by the Promoter) due to any reason beyond the reasonable control of the
Promoter;
(iv) any variation in prize value to that stated in these Terms and Conditions;
(v) any tax liability incurred by a winner or entrant; or
(vi) use of the prize.
24. If, for any reason, the prize winner does not take an element of the prize at the specified time or
within the time stipulated for the use of the prize then the prize will be forfeited by the prize winner
and cash or other prizes will not be offered in replacement.
25. If for any reason this competition is not capable of running as planned (whether caused by
infection by computer virus, line drop out, bugs, tampering, unauthorised intervention, fraud,
technical failures or any other cause beyond the control of the Promoter which corrupts or affects
the administration, security, fairness or integrity of the Promotion), the Promoter reserves the right
in its sole discretion, (subject to any written direction given by a relevant regulatory authority), to
cancel, terminate, modify or suspend the promotion. The Promoter may in its sole discretion
disqualify any individual who tampers with the entry process.
26. Entries are deemed to be received at the time of receipt into the Promoter's database. The
Promoter is not responsible for receipt of incorrect, inaccurate or incomplete information either
caused by website users or by any of the equipment used, or by any computers or technology used
by intermediaries, service providers, or business partners to facilitate the competition.
27. The Prize winners accept and acknowledge that they must participate in all promotional activities
concerning the promotion and the winning of the prize and they consent to the promoter using
their name and image in any further promotional material. Claiming of the prize constitutes
consent to use the winner's full name, photograph and testimonial comments for promotional,
marketing and publicity purposes. The winner’s full name will be published in marketing
communications (including electronic communications) to promote the competition and the prize.
28. By entering this Promotion, entrants are providing consent for the Promoter to hold and use their
personal information. The Promoter collects personal information in order to conduct the Promotion
and may, for this purpose, disclose such information to third parties, including but not limited to
agents, contractors, service providers, prize suppliers and, as required, to Australian regulatory
authorities. Entry is conditional on providing this information, which will be added to the Promoter’s
database. The Promoter may, for an indefinite period, unless otherwise advised, use the
information for promotional, marketing, publicity, research and profiling purposes, including
sending electronic messages, marketing communications, or telephoning the entrant. Entrants
should direct any request to access, update, remove, or correct information direct to the Promoter.
All entries become the property of the Promoter.
29. The promoter is bound by the Privacy Act 1988.
30. The promoter is AMP Capital Shopping Centres Pty Limited A.B.N No 13 001 595 955,
Level 16, 50 Bridge Street, SYDNEY NSW 2000.
Authorised under NSW Permit No: LTPS/10/05717
Authorised under VIC Permit No:10/1973
Authorised under ACT Permit No: TO 10/02544.1